Our happiness team is always here to assist.
Common queries answered
Frequently Asked Questions
For Same-Day Deliveries, orders must be placed before 1pm on Mondays to Fridays, and before 12pm on Saturdays. Deliveries start at 2pm until the last order is delivered. Regret no deliveries on Sundays.
Regretfully, we do not offer a return policy. However, if you are not 100% satisfied with your order, please send an email to firstname.lastname@example.org and we will make it up to you.
Log into your account, scroll down to “Addresses” on the left-hand menu, and click on “edit” under Shipping Address.
Log into your account and scroll down to “Orders” on the left-hand menu.
Please notify us no less than 48hrs before your order is scheduled to arrive.
We only ship to Cape Town and Surrounds, and Johannesburg and Surrounds.
Most of the time. If it is in more than one package, it’ll still be delivered together.